Frequently Asked Questions

Do you use Laptops or CDs to play the music?
What venues are you familiar with?
Do you Travel outside Calgary and Edmonton?
Are you available for a in person meeting?

Are you available for my date?
Does Ceremony music cost extra?
Do you take requests?
Will there be a Hotel Room charge for the DJ?

Is payment required before the show?
Do you have back up equipment?
How will the DJ be dressed?
What if we have to Cancel?

What time will the DJ arrive and depart from the event?
What does the DJ need from us on the day of our event?
Do you charge overtime?
What references can you give us?


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Do you use Laptops or CDs to play the music?
We use both professional industry grade CD players, and have a laptop as backup.
Incase of computer malfunction, we do not rely on our laptops to play the music,
No matter how small the chance of music interruption there is.
Our CDs do not skip, and they always function correctly without failure.



What venues are you familiar with?
We have run events and supplied DJs for numerous functions, and are familiar with, the following venues.

Banff Park Lodge www.banffparklodge.com
Banff Springs Hotel www.fairmont.com/banffsprings
Best Western Westwood Edmonton www.bestwesternwestwood.com
Bragg Creek Centre www.braggcreekcentre.com
Calgary Golf & Country Club www.cgandcc.com
Canmore Creekside Community Center www.canmoreseniorsassociation.org
Canyon Meadows Community Center Calgary Communities
Carriage House Inn Calgary www.carriagehouse.net
Cochrane Ranchehouse www.cochraneranchehouse.ca
Delta Hotels Kananaskis www.deltahotels.com
Deerfoot Inn & Casino www.deerfootinn.com
Epcor Centre Calgary www.epcorcentre.org
Fantasyland Hotel Edmontonwww.fantasylandhotel.com
Four Points Sheraton Calgarywww.fourpointscalgarywest.com
Glen Eagles Cochrane www.gleneaglesgolf.com
Glenmore Inn Calgary www.glenmoreinn.com
Heritage Park Calgary www.heritagepark.ca
Nakoda Lodge www.nakodalodge.com
Palliser Hotel Calgarywww.fairmont.com/palliser/
Radisson Hotel Calgary Airport www.radisson.com
Ramada Hotel Calgary www.ramadacalgary.com
Riverbend Community Center Calgary www.riverbendcommunity.ca
Royal Inn Executive Suites Calgary www.executivehotels.net
Shawnee Slopes www.shaw-neeslopes.com
Sylvan Lake Golf & Country Club www.sylvanlakegolf.com
The Hyatt Calgary calgary.hyatt.com
Al Ahzar Shrine Centre Calgary
Atco Center Canada Olympic Park Calgary
Braeside Community Hall
Bow Valley Club Calgary
Calgary Zoo
Carbon Community Center
Carmony Golf Course Calgary
Christ Anglican Church Calgary
Cranston Community Hall Calgary
Crescent Heights Community Center Calgary
Crestmont Community Center Calgary
Croation Community Center Calgary
David Thompson Jr High School Calgary
Delacour Hall Calgary
Delwood Community League Edmonton
Eaglequest Golf Club Calgary
Edgemont Community Center Calgary
German Canadian Culture Centre Edmonton
Holiday Inn Calgary South
Kensington Legion Calgary
Lawrence Grassi Middle School Canmore
MacEwan Hall University of Calgary
Marriott River Cree Resort Edmonton
Marlborough Park Community Centre Calgary
Nakiska Ski Resort Kananaskis
Pinebrook Golf Club Calgary
Ranchmans Club Calgary
Rafter Six Ranch Resort Kananaskis
Rugby Union Calgary
Scandinavian Center Calgary
Sheraton Cavalier Saskatoon
Tilley Community Center
Triwood Community Centre Calgary
Our Lady of Perpetual Help Church Sherwood Park
Valley Ridge Golf Course Calgary
Vue Art Gallery
Weedon Pioneer Community Hall Alberta
Wellington Hall Edmonton


Do you Travel outside Calgary and Edmonton?
We do travel throughout Alberta to meet the needs of our clients outside of the major cities.
A fuel surcharge may apply to some venues outside of Edmonton or Calgary.
Check out the TRAVEL section for pricing.



Are you available for a in person meeting?
We are available to meet in person at our client's convenience, with no commitment or charge.
You will be meeting with Justin, who DJs for our events and coordinates bookings.
Call or email to request a meeting via our CONTACT section.



Are you available for my date?
Our services are offered 365 days a year.
Dates are held exclusively for the client, on a first come first serve basis.
A $100.00 CDN deposit is required with the contract in order to reserve the date for your function.
If the function requires a travel fee to be added, it will be added on top of the $100.00 deposit.



Does Ceremony music cost extra?
Depending on the situation and time frame,
Ceremony music and use of the Shure wireless microphone system is an additional $100.00 CDN.



Do you take audience requests?
Our music selection is very extensive. We are definitely open for requests during the show.
You can also supply us a favorites list before the event, and we will incorporate your songs into the play list.
Also we accept "Do Not Play" lists, and will avoid music selections not preferred.



Will there be a Hotel Room charge for the DJ?
We do not charge extra 'Hotel Accommodation Fees' for your DJ if travel is required.
The only extra charge for travel is the fuel surcharge, if applicable.



Is payment required before the show?
We require a $100.00 CDN deposit upon signing of the initial agreement.
If a travel fee applies to your contract, it will be added to the initial deposit amount.
The balance payment must be made on the day of the event, before the show starts.
Check out our PAYMENTS section for more information on payment options.



Do you have back up equipment?
Jump Up Entertainment owns all of its equipment.
We do not rely on a rental company to meet the needs of our events.
Our systems are specifically designed to function without failure.
We own multiple systems, and have back up gear on stand-by in case of emergency.



How will the DJ be dressed?
The DJ will be dressed according to the function.
Our dress code is normally a Suit & Tie, unless the client has a specific uniform request.




What if we have to Cancel?
The initial deposit amount is non-refundable.
Once we receive a signed contract with the full deposit amount,
we reserve this date for you and guarantee your service.
Our required deposit is $100.00 CDN, and any travel charges that may apply.



What time will the DJ arrive and depart from the event?
We request a 2 hour time window of setup, prior to when the guests are scheduled to arrive.
This allows the DJ time to run the system with lights and sound, and adjust the volume to suit the venue.



What does the DJ need from us on the day of our event?
All that we require is a standard 6'x8' folding table from the venue, and a tablecloth.
We will supply a tablecloth if none can be provided.




Do you charge overtime?
Functions are usually contracted to the specific time frame of the venue's limitations.
If there is the possibility that the function will run later than the contracted time, overtime may be charged at an additional $100.00 CDN an hour.
This must be negotiated and paid to the DJ at the time it is deemed necessary.



What references can you give us?
It is Jump Up Entertainment's policy, in accordance with the Canadian Privacy Policy,
Not to distribute personal contact information to any third parties.

Our policy is also not to ask our clients for referral letters.
Over the years we have collected thank you cards,
from clients that have sent them to us of their own will.
These can be presented during a meeting with our company representative, upon request.